Participation
Digital and analogue civic participation with Politaktiv and professional process facilitation.
Politaktiv · HIT Civic Participation · 100+ projectsParticipation →Human IT Service GmbH · Applications & Services
Technology that actually works.
Software development, AI applications and digital services — grounded in the ethics of the Integrata Foundation and operational experience from more than 100 projects.
Software & app developmentCustom software solutionsFrom prototype to scalable platform — user-centred and ethically designed.
AI development & integrationAI applications & automationFrom AI strategy to implementation: human-centred and transparent solutions.
Marketing services with AIAI-supported communicationContent, audience analysis and campaign optimisation — responsible and GDPR-compliant.
- 100+
- Projects completed
- 3
- Service areas
- DSGVO
- Compliant by design
- Human-Centered
- AI approach
Human IT Service GmbH
Three areas. One mission.
Human IT Service GmbH turns the foundation’s goals into practice in three clearly defined business areas — for municipalities, companies and organisations.
Education
Education and professional development for the AI age through the Integrata Academy.
IAKpublic · IAKprofessional · corporate trainingEducation →Applications & services
Software development, AI applications and marketing services for responsible AI adoption.
App development · AI integration · AI marketingApplications & services →Service portfolio
What we develop and deliver.
Three service areas that complement one another from the idea through development to ongoing operation.
Area A
Software & app development
Custom software solutions for companies, municipalities and foundations — from requirements analysis and prototypes to production-ready applications.- Web applications and portals
- Mobile apps, cross-platform
- API development and system integration
- Participation platforms and community tools
- Prototyping and MVP development
React / Vue · Python / Node.js · cloud-native · GDPR-compliant · agile
Area B
AI development & integration
We develop AI solutions that are transparent, explainable and focused on people — no hype, but applied intelligence with clear value.- AI strategy and use-case assessment
- AI applications for NLP, classification and analysis
- Integration of LLMs into existing systems
- Argument mining and hate-speech detection
- AI governance and ethical requirements analysis
LLM integration · NLP · EU AI Act · explainable AI · HCAI
Area C
Marketing services with AI
Strategic marketing with AI as a creative and analytical partner — effective, on-brand and human-edited.Content creation with AI
Articles, social media and newsletters — AI-assisted and human-edited.
Audience & data analysis
Usage patterns, segments and campaign performance for data-informed decisions.
SEO & content strategy
Keyword research, content gaps and editorial planning for lasting visibility.
Social media & community
Content planning and community management with AI support and human moderation.
Email marketing & automation
Personalised campaigns, testing and automation for better conversion.
Brand & communication strategy
Positioning, messaging and tone with market analysis and human strategic expertise.
Partner network
Cooperation partners & specialisations.
For specialised technology areas, HIT works with selected partners and adds further depth to its own core capabilities.
Partners are selected for professional excellence, cultural fit and humane technology use.
Specific cooperation partners will be presented here.
- Cloud & infrastructure
- Data science & analytics
- UX & design
- IT security & compliance
How we work
From the first conversation to an ongoing solution.
Our projects follow an agile, transparent process centred on users.
Discover & understand
Workshop, requirements analysis and goal definition — understanding the problem before proposing a solution.
Design & prototype
Rapid prototyping, user stories and technical architecture — visible and validated early.
Develop & test
Short sprints, continuous feedback and automated testing for quality from the outset.
Launch & support
Launch, onboarding, training and ongoing support — including after go-live.
Get started
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